I. Discovery Part 1
Depending on the specific organizational challenges that you face, we gather relevant data (quantitative and qualitative) so that we can make a deep dive into the company culture. In addition to conducting on-the-ground ethnographic research with individuals and teams, we have a proprietary suite of survey tools that we use:
- Innovation Index
- Elevate Culture Survey
- Organizational Health Index
- Organizational Energy Index
- Energy & Engagement Index
- Openness Quotient (OQ)
- Worker Type Indicator
- Flexibility Index
Discovery Part 2- Workshop
After collecting survey data, we combine a Discovery Workshop with on-the-ground interviews to more fully understand where problems and growth opportunities are. The workshop provides an opportunity to co-create a change roadmap with the client. The workshop helps us identify:
- Behaviors and practices that need to change
- Where there are communications or trust blockages
- Individual and team development needs
- Talent deficits
- How “Future of Work” ready the organization is
- Happiness and engagement deficits
II. Design
As a follow-up to the discovery process we help implement a design thinking mindset to tackle specific problems that emerge in discovery. Such a way of thinking focuses on:
- Quick, inexpensive prototypes centered around the goals of:
- Increasing trust and transparency
- Improving communication
- Increasing collaboration
- Enhancing employee happiness
- Improving strategic clarity throughout the organization
- Increasing measurable innovation
- Real-time data to measure the process
- Defining the KPI’s for moving forward
III. Develop
Through a programmatic approach (6-12 months), we help clients work towards the desired changes and outcomes.
- Measured against the agreed upon KPI’s
- Clear roadmap with milestones throughout the course of the program
- Continuous real-time measurement
- Monthly workshops with key stakeholders to monitor, iterate, and course correct
- Monthly report + analysis to update senior leadership
