Our Blog


Tune in to your employees or they’ll tune you out

Special to The Globe and Mail – Wednesday, May. 13 2013 – See in Globe and Mail Do your ears reverberate with the voices of your team members, employees, customers, …

Want to be a strong leader? Be hopeful

Special to The Globe and Mail – Wednesday, May. 08 2013 – See in Globe and Mail Do you want to know how to improve your leadership potential one skill …

Keeping chins up during crises should start well before trouble sets in

If you’ve waited until your organizations is going through hard times to begin building or reinforcing morale, you’ve likely missed the critical time window to do so. In today’s volatile …

Maximizing your Management Team Meetings

Question: Our Management Team meetings are leaving us frustrated. Our personalities are very different yet we all agree that our meetings could be more effective. We have gotten into some …

Do you work with a “sick again” type?

You know the type: the ones that work part-time but have a full-time job. It’s a common problem when co-workers manipulate the sick-day policy leaving others to pick up the …

Should I stay or should I go…

Spring is a great time of the year. Flowers begin to blossom, tree buds start to bloom and we are awakened by the chirping of birds. It’s also the time …

“Do you work with Dr. Jekyll and Mr. Hyde?

You know the type. It’s the boss or client who can be so mean that you drop to your knees or fight back tears, but just when you think you …

Oops – what to do when you mess up at work.

Recently, a maid was cleaning at an art gallery and cleaned a bucket she thought was dirty. It turns out the bucket was actually a work of art, valued at …

I can’t put my finger on it but something about you bugs me – how to work with annoying people

We’ve all worked with people we found annoying.  Mine was named “Sandy”.  It could have been the flowing outfits she wore, which were more appropriate for a cocktail party than …

Trust me, I’m your Manager

In the movie, “Friends with Benefits”, Dylan, played by Justin Timberlake, wants his new team to trust him. He admits he lacks the knowledge needed to do the job and …